Privacy notice
PRIVACY POLICY
→ Who is responsible for processing your personal data?
→ What is our purpose for processing your data?
→ What data do we process and how we do obtain it?
→ What is the legal basis for the processing of your data?
→ Who do we provide your data to?
Introduction
This Data Protection Policy is specifically adapted to the website of Oftalmología Vistahermosa S.L. (www.oftalvist.es), and its applications and services, which the owner of the personal data may use via the aforementioned website (collectively known as the “Services”). For this purpose, and under the conditions set out in the Data Protection Policy, Oftalmología Vistahermosa S.L. (hereinafter, OFTALVIST) may communicate your personal data to other companies in the Group, when this is necessary for the provision of these Services.
This Data Protection Policy may be modified by Oftalmología Vistahermosa S.L., with the owner of the data being notified as such through the website or by other means, to ensure they are aware of it and can continue to use our Services. Your continued use of our Services after we have notified you of such changes will imply your agreement to such changes, unless express consent is required.
Who is responsible for processing your personal data?
The company Oftalmología Vistahermosa S.L. (hereinafter, OFTALVIST), with registered office at Avda. de Denia 103, Alicante (Spain), will be responsible for the processing of the personal data provided by the owner of the data on the website (www.oftalvist.es).
To ensure your personal data is processed in an appropriate way, OFTALVIST has designated a Data Protection Office who you can contact to resolve any queries you may have by sending an e-mail to DPO@grupoasisa.com.
What is our purpose for processing your data?
OFTALVIST may process the personal information collected from the data subject to the following purposes:
1. “We’ll call you” and “request appointment” contact forms: managing the data of interested parties who contact OFTALVIST via the forms that OFTALVIST makes available to the user. Their data will also be processed for the purpose of managing enquiries and appointment requests that you have sent us via the channels provided for these purposes on our website.
2. Work with us: managing your CV that you have sent us via email, in addition to any personal data that may have been generated as a result of your participation in our hiring processes, for the purposes of assessing your professional profile and allowing you to participate in hiring processes organised by OFTALVIST in response to vacant positions or the creation of new positions, which may arise from time to time, and to process your eventual incorporation as a member of the OFTALVIST team. We inform you that we will store your data for a period of no longer than one year in case we think that your profile may be suitable for another role in the future.
3. Advertising for our own and third-party products and services: After obtaining the appropriate consent in accordance with the current regulations on data protection, OFTALVIST may send you, by post, e-mail, SMS or other forms of electronic communication, advertising related to the company’s own services that is both of a general nature and adapted to you personally.
4. Other channels: Under the terms provided for in current legislation, OFTALVIST may also contact the interested party and collect their data through other channels such as telephone, email, apps owned by OFTALVIST or social networks, in which case they will be informed of the purposes for which their data will be processed, and where appropriate, their consent will be sought in each of these channels.
What data do we process and how do we obtain it?
The data processed comes from the following sources:
• Data provided by the interested party when they fill in forms provided for these purposes, or for maintaining relationships with OFTALVIST.
• Data obtained in the course of providing services and maintaining activities. This category includes browsing data obtained through use of the public website or from access to the “Services” provided to the user.
• Management, maintenance and development of our relationship with the patient.
• Data obtained through market research where the patient has agreed to participate and has given their consent for their data to be used.
Depending on the service, the processed data may fall within one of the following categories:
• Identifying data (e.g., name, ID document, postal address, email address, phone number).
• Socioeconomic data (e.g., economic or financial information).
• Transaction data for goods and services (e.g., payments for services provided).
• Marketing information data (e.g., interest in products or services).
• Health data.
What is the legal basis for the processing of your data?
The processing of your data provided via the “Contact”, “Request appointment” and “We’ll call you” forms (should they be included on the OFTALVIST website), or other communication channels provided to you, is based on your consent.
When we communicate your data or send advertising and marketing content for our own products or products similar to those purchased by the data subject, or third-party advertising, this is also done so on the basis of the data subject’s consent, which must be given.
Who do we provide your data to?
The personal data processed by OFTALVIST to achieve the purposes detailed above may be communicated to persons, entities, bodies and institutions that demonstrate a legitimate interest or legal obligation, and it may also be communicated to other companies in the ASISA Group and third parties.
For how long will we keep your data?
Personal data shall be kept for the period of time established in the relevant legislation on patient autonomy and in other applicable laws relevant to the sector. Once the aforementioned periods have elapsed, the data will be deleted in accordance with the provisions of the data protection regulations, which means they will be blocked and only made available at the request of Judges and Courts, the Ombudsman, the Public Prosecutor's Office or the competent Public Administrations during the period of limitation of the actions that may arise and, once this period has elapsed, they will be completely deleted.
What are your rights?
Anyone has the right to obtain confirmation about whether or not OFTALVIST is processing personal data relating to them.
Accordingly, as outlined in the General Data Protection Regulation, the interested party may exercise the following rights:
• Access their personal data to find out how it is being processed by OFTALVIST.
• Request rectification when they deem their data to be incorrect and they are being processed by OFTALVIST.
• Request that processing of their data be limited, in cases where this is provided for by the regulations. In these cases, OFTALVIST shall keep the data subject to limitation for processing or defending against claims, where this is provided for by the General Data Protection Regulation.
You also have the right to access, rectify, delete data, limit its processing, oppose its processing and exercise your right to the portability of personal data, all free of charge, by sending a letter with the reference "Data Protection" to Avda. de Denia 103, Alicante (Spain), or by sending an email to the Data Protection Officer at DPO@grupoasisa.com. In both cases, the interested party will need to provide a copy of their national ID document with their letter or email.
Finally, the owner of the data may file a complaint with the Spanish Data Protection Agency, particularly if they are not satisfied that their rights have been respected.
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